Sugarland Run Homeowners Association

Frequently Asked Questions

FAQ
1. What are my monthly Dues?
The Sugarland Run Homeowners Association 2018 monthly dues are $67.76 and are due on the 1st of every month.
Hunington Ridge – $33.87
The Sugarland Run Townhouse Owners Association 2018 monthly dues are $59.23 and are due the 1st of every month.

2. Where is, the office located?
The office’s address is 200 Greenfield Ct, Sterling, VA, 20164. It is the building across from the Community Center.

3. What is the process to rent a space?
There are 2 spaces available to rent, the Community Center and the Room A in the office. The processes are as follows:

Community Center
The contract needs to be filled out in office with Rental Fee and Rental Deposit (two separate checks) to reserve room, Rental Deposit Check is deposited, Refund of Deposit given within 2 weeks of rental, if the room is returned in good condition
$50.00 per hour with Kitchen
$40.00 per hour without Kitchen
4-hour Minimum
2 Weeks’ notice
Setup/cleanup time need to be included in rental time
Capacity: 125 Standing, 100 Sitting
Chairs and Tables not included in rental but can be used if they are available

Room A – Office Building
The contract needs to be filled out in office with Rental Fee and Rental Deposit (two separate checks) to reserve room, Rental Deposit Check is deposited, Refund of Deposit given within 2 weeks of rental, if the room is returned in good working order
$25.00 per hour
4-hour Minimum
2 Weeks’ notice
Setup/cleanup time need to be included in rental time
Capacity: 74 Standing
Chairs and Tables not included in rental but can be used if they are available

4. When do I need to fill out an ARC Application?
An ARC application needs to be submitted for ANY exterior addition, alteration, modification, or improvement of the property. The steps are as follow:
Complete an ARC application, including any supporting documentation. Depending on the modification, supporting documents may include drawings,
plans, or color samples. Surveyor-certified plat drawings are required when adding structures such as decks, patios, fences or landscaping. Loudoun County Building permits may also be required for sheds, exterior structures, and additions.
Submit applications with supporting documents by the day of the ARC Meeting (second Tuesday of the month).
Homeowners are welcome to attend the ARC meeting but are not required to.
The ARC Committee’s decision on applications is available to applicants by calling the office after 8AM the day following the ARC meeting, and is confirmed by mail within 60 days of receipt of the application.
The application can be found on the website, in the newsletter, and at the office.
Separate applications need to be submitted for separate projects
ARC guidelines can be found on the website or at the office.
Approved lists can also be found on the website and at the office.
ARC applications still need to be submitted for approved lists

5. Where can I find documents and form for both associations (SRHOA/SRTHOA)?
All forms can be found on the website or at the office.
Website -> Inside Sugarland Run -> Documents and Forms

6. Where can I submit forms and applications?
Forms can be dropped in the office, emailed to administrative@srhoa.com, or faxed 703-430-4501.

7. Who maintains the roads when it snows?
All streets within Sugarland Run are the responsibility of the Virginia Department of Transportation.
VDOT reports that they do not plow or sand secondary to side streets until after a storm is done. If your street has not been plowed or sanded within 24 hours of the end of the storm, please contact VDOT at 703-383-8368.

8. Who maintains the Sugarland Run Townhouses parking lots (where there are number assigned spaces) when it snows?
The Sugarland Run Townhouse parking lots are plowed and sanded by the Townhouse Owners Association and if you are experiencing problems within your parking lot (where there are numbered assigned spaces) please call the office at 703-430-4500 or email administrative@srhoa.com.

9. Who should I contact if I need an extension for a violation?
If you have received a violation and you need an extension to remedy the problem, please fill out an extension request and get it the office by dropping it off or emailing it to administrative@srhoa.com.

10. Who should I contact if I corrected a violation?
If you have received a Violation and it has been corrected, please call the office at 703-430-4500 or email administrative@srhoa.com so an inspector can be sent out and confirm that the violation has been remedied.

11. If I live in a single-family home do I need to setup my own trash removal?
Yes, if you are in a single-family home the SRHOA doesn’t not manage your trash account and you are required to set that up on your own.

12. If I live in the Sugarland Run Townhouses, and have a problem with my trash pick-up who do I contact?
If you live in the Sugarland Run Townhouses the THOA manages your trash account, however, if you have any problems with drivers or pick-up, you can contact American Disposal at 703-368-0500.

13. When is trash and recycle picked up for the Sugarland Run Townhouses?
Trash pick-up is Mondays and Thursdays, recycle is picked up on Mondays.

14. How can I pay my bills?
Monthly dues can be paid at the Office, by mail to 200 Greenfield Ct, Sterling, VA 20164, or online at sequoia.cincweb.com.
Only check and money order are accepted at the office. NO CASH is accepted.
Credit Card payments can only be made online ($8.50 fee applies).
Automatic Payment is also available by completing the ACH Debit form that can be found at the office or on the website. A voided check must be included with the form.

15. Can I pay Dues for both associations (SRHOA/SRTHOA) on the same check?
No, separate checks are required when paying for both associations.

16. When are the Board Meetings?
The Sugarland Run Homeowners Association Board meets on the 1st (Community Center) and 3rd (Office Building – Room A) Wednesdays of the month at 7:30 PM.
The Sugarland Run Townhouse Association Board meets the 2nd Wednesday of every month in the Community Center at 7:30 PM.
The ARC Committee meets the Second Tuesday of every month in the Office Building- Room A at 7:30 PM.

17. How do I submit a formal complaint?
Formal complaint forms can be found on the website or in the office. They can be completed and submitted at the office or by email to administrative@srhoa.com.

18. When should I contact Loudoun County Sheriff’s non-emergency line?
You should report any suspicious activity within the community. Abandon vehicles, or any parking issues on County streets should also be reported. The Loudoun County non-emergency line is 703-777-1021.

19. What do I need to do if I’m selling my home?
If you are planning on selling your home, you will need to request Disclosure Documents, the form can be found on the website or at the office. The request MUST be made by the current Homeowner. The complete request form can be dropped at the office or sent by email to administrative@srhoa.com.
The Disclosure document will take up to 2 weeks to be completed, unless a rush is requested which would take up to 5 business days to complete.
Your settlement company should request a payoff prior to settlement to insure all fees are collected.

20. How do I get a visitor pass for the Sugarland Run Townhouses?
If you are the homeowner, you need to come in to the office and bring your Driver’s License to obtain a visitor parking pass.
If you are a tenant, a visitor parking pass authorization form needs to completed be the homeowner and a copy of your current lease as well as your Driver’s License will be needed to obtain a visitor’s parking pass.

21. When is towing enforced in the Sugarland Run Townhouse parking lots?
Towing begins a Midnight and is only enforced for cars parked in visitor spots without a visitor’s parking pass. If your car has been towed, please contact Battlefield Towing at 703-430-9007.